Please read and understand these terms before using the ez69 platform. By registering or using our services, you agree to comply with all conditions set out herein.
For Malaysian residents aged 18 and above only. Registering more than one account is strictly prohibited.
All transactions are in Malaysian Ringgit (MYR). Local payment methods only – TnG, GrabPay, DuitNow, FPX, and others.
Every bonus carries clearly defined rollover requirements. Bonus abuse will result in account suspension without any refund.
You are responsible for keeping your password confidential. ez69 will never ask for your login credentials through any channel.
All game results are final. Technical disruptions are handled in accordance with ez69's transparent and fair policies.
Ez69 provides self-control tools and deposit limits. Players with gambling concerns may request self-exclusion at any time.
Welcome to ez69, an online entertainment and Sports Betting platform operating under the registered name ez69.click. This Terms & Conditions document ("Terms") constitutes a legally binding agreement between you ("Member" or "User") and ez69 ("Company", "we", or "our platform").
By accessing the ez69 website, registering an account, making a deposit, or using any of our services, you confirm that you have read, understood, and agreed to be bound by all provisions set out in these Terms, including our Privacy Policy and Responsible Gaming Policy, which form part of this overall agreement.
Ez69 reserves the right to update or amend these Terms at any time. Notice of changes will be posted on our website. Continued use of the ez69 platform following any changes constitutes acceptance of the revised terms.
If you do not agree with any part of these Terms, please stop using the ez69 platform immediately and contact our customer support to close your account.
To register and use the ez69 platform, you must meet all of the following eligibility requirements without exception:
Single Account: Each individual is only permitted to hold one (1) active account at ez69. Creating multiple accounts using the same name, address, phone number, IP address, or payment method is strictly prohibited. ez69 reserves the right to suspend or terminate all detected duplicate accounts and forfeit any associated balances or winnings.
Identity Verification: ez69 may require you to submit an identity document (Malaysian MyKad or passport) for verification purposes, particularly before processing withdrawals or when suspicious activity is detected on your account.
Once registered, you are fully responsible for all activity that takes place under your ez69 account. The following are your account responsibilities and rules:
Password Security: You must choose a strong password and keep it confidential. ez69 will never ask for your password via email, WhatsApp, Telegram, or any other communication channel. If you suspect your account has been accessed without authorisation, contact ez69 customer support immediately.
Current Information: You are responsible for ensuring that all information in your ez69 account is accurate and up to date. Failure to do so may result in withdrawal processing delays or account suspension.
Account Transfer: ez69 accounts may not be transferred, sold, or lent to another person. Any attempt to do so will result in immediate account closure.
Ez69 may temporarily suspend an account for investigation purposes without prior notice if suspicious activity or a suspected breach of terms is detected. The account balance will be frozen until the investigation is concluded.
Account Closure by Member: You may request the closure of your ez69 account at any time by contacting our customer support. All eligible balances will be returned to you once the verification process is complete, subject to the prevailing withdrawal terms.
All financial transactions on ez69 are processed in Malaysian Ringgit (RM). ez69 supports the following deposit and withdrawal methods available to the Malaysian market:
| Payment Methods | Min. Deposit | Min. Withdrawal | Processing Time |
|---|---|---|---|
| Touch 'n Go eWallet | RM30 | RM50 | 5–15 minutes |
| GrabPay | RM30 | RM50 | 5–15 minutes |
| Boost eWallet | RM30 | RM50 | 5–30 minutes |
| ShopeePay | RM30 | RM50 | 5–30 minutes |
| DuitNow | RM30 | RM50 | Instant – 15 minutes |
| FPX (Maybank2u / CIMB Clicks) | RM30 | RM50 | Instant – 30 minutes |
Withdrawal Conditions: Withdrawals may only be made to the same payment method used for the deposit, except in specific cases approved by ez69 management. Accounts must be fully verified before the first withdrawal is processed. ez69 aims to process all withdrawals within 24 business hours.
Fees & Commissions: ez69 does not charge any processing fees for standard deposits or withdrawals. However, third-party payment providers may apply their own charges. ez69 is not responsible for any fees imposed by third parties.
Withdrawals involving bonuses require the rollover conditions to be met first. Please check your rollover status in your ez69 account before submitting a withdrawal request.
Ez69 offers its members a variety of bonuses and promotions from time to time. All bonuses are subject to the following terms and conditions:
Rollover Requirements: Every bonus received must meet the specified rollover (turnover) requirements before winnings can be withdrawn. The rollover is typically calculated as a multiple of the bonus amount received. For example, a RM100 bonus with a 10x rollover means you must wager RM1,000 before any bonus winnings can be withdrawn.
Validity Period: All bonuses have a set validity period. Any bonus or rollover not completed within that period will expire automatically without compensation.
One Promotion at a Time: By default, members may not stack two or more deposit bonuses simultaneously. Certain ongoing promotions such as cashback and sports rebates may run concurrently. Full details are available in each promotion's specific terms.
Bonus Abuse Policy: Any attempt to abuse the ez69 bonus system – including but not limited to registering multiple accounts to claim bonuses, hedging bets between accounts, or employing systematic betting strategies designed to circumvent rollover requirements – will result in the cancellation of all related bonuses and winnings, and may lead to permanent account closure.
Ez69 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Such changes will not affect bonuses that are currently undergoing a valid rollover.
Ez69 offers a wide range of games and betting categories, including live casino (baccarat, blackjack, roulette), table games, poker, video slots, Sports Betting (Malaysian Super League & EPL football, BWF badminton, e-sports), and more. Each category has its own specific rules.
Final Results: All game outcomes generated by the RNG (Random Number Generator) system or determined by the game rules are final. ez69 will not reverse valid game results at a member's request.
Technical Disruptions: In the event of a technical disruption affecting an ongoing match or game round, ez69 will handle the situation in accordance with our technical disruption policy. As a general rule, affected bets will be voided and stakes returned, unless the match outcome had already been determined prior to the disruption.
Sports Betting – Postponed Matches: If a sports match is postponed and does not resume within 48 hours, all bets related to that match will be voided. If the match resumes within that period, the final result will stand.
Betting Limits: ez69 sets different minimum and maximum betting limits based on game type and the member's VIP level. Current limits are displayed within the game interface. ez69 reserves the right to adjust these limits without prior notice.
The following activities are strictly prohibited on the ez69 platform and may result in permanent account suspension or closure, along with forfeiture of balances:
Ez69 reserves the right to investigate any account suspected of violating these terms. During an investigation, the account balance may be frozen. If a violation is confirmed, ez69 reserves the right to forfeit all balances, winnings, and bonuses in the account without any compensation.
Ez69 takes our social responsibility very seriously. We provide a range of tools and resources to help members manage their gaming habits. Gaming should be a source of entertainment, not financial or emotional stress.
Self-Control Tools: ez69 members may set deposit limits (daily, weekly, or monthly), loss limits, session time limits, or request a temporary self-exclusion for a period of 1 to 30 days via account settings or by contacting our customer support.
Permanent Self-Exclusion: If gambling has become a serious problem, you may apply for permanent self-exclusion. Accounts under permanent self-exclusion cannot be reopened, and ez69 will take steps to prevent you from re-registering.
Minor Protection: Registration and use of the ez69 platform by individuals under 18 years of age is strictly prohibited. ez69 encourages parents and guardians to use parental control software on devices shared with children.
If you or someone you know is experiencing gambling-related issues, you may reach out to ez69 customer support or consult relevant professional help resources available in Malaysia.
Ez69 shall not be liable for any indirect, incidental, special, or consequential loss or damage arising from the use of our platform, including but not limited to:
Ez69's total liability to any member under any circumstance shall not exceed the net deposit amount made by that member in the 30 days preceding the liability claim.
All content on the ez69 platform – including but not limited to logos, graphic designs, user interfaces, text, software code, trade names, and images – is the exclusive property of ez69 or its licensors and is protected by applicable intellectual property laws.
You are not permitted to copy, distribute, modify, publicly display, or create derivative works from any ez69 content without prior written consent from ez69 management.
Using the name "ez69" or any variation thereof, or our trademarks in any commercial context without official authorisation is strictly prohibited and may result in legal action.
Ez69 reserves the right to modify, add, or remove any part of these Terms & Conditions at any time. Members will be notified of material changes via in-platform notifications or to their registered email address. The "Last Updated" date at the top of this page will be revised to reflect the latest amendments.
Your continued use of the ez69 platform following the publication of any changes to these Terms constitutes your acceptance of the revised terms. If you do not agree with the changes, please discontinue use of the platform and close your account.
These Terms are governed and interpreted in accordance with applicable law. Any dispute arising in connection with these Terms or the use of the ez69 platform will be resolved through ez69's designated dispute resolution mechanism, which may include arbitration or negotiation between the parties.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or your use of the ez69 platform, our customer support team is available 24 hours a day, 7 days a week.
You can reach us via:
We are committed to responding to all enquiries within 24 hours. For high-priority complaints, our team aims to respond within 2 hours via live chat.
By using the ez69 platform, you confirm that you have read, understood, and fully agreed to all terms and conditions set out in this document. Effective date: January 2026.